august connect setup

stream Select MENU, then Harmony Setup > Add/Edit Devices & Activities > DEVICES. �Ho2�� p$� ��q��[�Oz��aɐ�� 4j Make sure your on the same network. endstream More information can be found on the August website. Tap Begin Scan to start connecting to Wi-Fi. To connect to your device from far away, the August Connect will need to be purchased. endobj Select your network. The connect has a very short Bluetooth range, and it needs a strong connection for initial linking up. try a different phone to set it up. Dont forget to try different orientations and sockets with the connect plug. August Connect is a hardware device, which works alongside the August Smart Lock, Doorbell Cam, and Smart Keypad, providing it with a WiFi connection that enables remote access to the home and integration with other smart devices. endstream Setting up the August Connect is easy. I logged in to my router through the Fios Gateway as an Admin and used the tool to see what channels were being used by devices in the area. In pairing mode, the LED flashes red and blue. We recommend within 15 feet for optimal performance and reliability. Select or take a new photo. Plug your August Connect into a power outlet within 30 feet of your August Smart Lock. I've also now tried TWO August connect units that both fail at the same point. Hi, did you solved this issue? I'm willing to bet it's your phone. Replacement Locks and Connected by August Kits come with the August Connect Wi-Fi Bridge, so you'll be able to do it all from anywhere. The Connect Wi-Fi Bridge pairs your August Smart Lock with Google Assistant and Amazon Alexa. An unofficial forum for August Smart Lock owners and the curious. x�c```b``e`f``,``�0��dy2�Se��ÝE&*�f1��qE=w8� k&��f�f�a��)v;��% ʮM&�DX��k: Then in the August App within Lock Settings, select “Connect to Wi-Fi” and follow the instructions. Page 4: Hands-Free Calling 3. Once working they are great though. Tap Done. << /Filter /FlateDecode /S 175 /Length 139 >> Itˋs really frustrating, Unfortunately not. Having same issue setting up the August Connect on 2.4/5 GHz wifi. Cookies help us deliver our Services. What a thorough disappointment. These things are awful to set up. I'm almost about to send my whole pro 3 unit back and find another brand. The August Smart Lock Pro is Apple HomeKit enabled. Type in your Wi-Fi password. The Connected by August Module will allow you to lock/unlock, share access and see who comes and goes all from your August app. Ok I had the same issue and was super frustrated. Tap your lock in Lock Settings. August tech support wasn’t helpful at all. 54 0 obj 1 Plug In & Power Up Plug your August Connect within 15 feet of your Smart Lock for optimal performance. endobj It will not get past the stage of trying to connect to my wifi and goes from a slow green blink, to a fast green blink and then flashing red with a delayed "error" on my phone. Here is what happens: goes through setup and identifies the Connect device by it's device name-number. Bluetooth Settings. Once it is setup you can use your normal phone. Using iPhone X, have tried with an iPhone 11 and 2 different iPads. << /Type /XRef /Length 65 /Filter /FlateDecode /DecodeParms << /Columns 4 /Predictor 12 >> /W [ 1 2 1 ] /Index [ 54 29 ] /Info 67 0 R /Root 56 0 R /Size 83 /Prev 319009 /ID [] >> This article links to installation guides for every generation of August Smart Lock. 56 0 obj To install your August Connect: Plug In. The August … With the support guy on the call, I reset this hundred times reset phones and WiFi same number of times, and used another phone. x�cbd�g`b`8 $��1�{H0_�@"�$� HHN�ԁD�Lk"�r'H#u q� After it was able to connect and run software updates I moved it around 10' from the door and it's worked fine since. Watch the video below to get started. Does anyone know what to do at this point? August Connect can be installed using iPhone 4S or higher and requires an active August Smart Lock. Pretty useful! Wait for the flashing green light on your August Connect. x��ݎ� ��)�u�N�G� E�c�:�}�6 P �?PrF:{�H�!�`c��G��IQ��9��J��I�ො�/��O��J�C�;��o�}��^~��n��o�Y��@��u�� ?��z�\�B 5�J�[��-�� -�?j�?�-B��J. - A dedicated 2.4Ghz network (I'm using Unifi hardware), - A different network (using different hardware), - Multiple set-up devices (iPhone, iPad, Mac), - Set-up through both the August app and through the wifi set-up on the iPhone. If you don't see the light, press and hold the button for 3 seconds. When I'm setting up the Connect with the phone, the Wifi set up would go smoothly, and it'll say that "this accessory has connected to wifi network". By using our Services or clicking I agree, you agree to our use of cookies. I returned the lock. Plug your August Connect into a power outlet within 30 feet of your August Smart Lock. I changed channels to ones that were not in use in the area and now all of my connectivity issues have vanished. Cool. I was having issues setting up everything (Sonos, Hue, August). Here are the error codes related to the flashing green red light https://support.august.com/troubleshooting-the-led-indicator-on-august-connect-HJLa0NZDS, Don't forget your August connect needs to be close the the August lock, If this is the case, if you can give us the sub error code. *Note: Siri works with select HomeKit-enabled August Smart Locks. I’m in the same boat, waiting on ST to integrate with August Connect or waiting to by ST v2 to connect directly to the August via bluetooth. However I'm having issues setting up the August Connect. Press J to jump to the feed. Tap Set Up August Connect. You can connect it to both, that’s how mine is. stream << /Filter /FlateDecode /Length 3860 >> It’s continuous flashing red, during the stage where the phone tries to send the wifi information to the device. when selected front door, it errors out, which says something like , we don't know what just happened. endobj I saw a lot of overlap on the channels my router was automatically tuning to (same as my neighbors and local businesses). endobj Next, the August Home App will ask you to create a security photo. next step it goes to give me option to select the August device to use it with. %PDF-1.5 https://support.august.com/troubleshooting-the-led-indicator-on-august-connect-HJLa0NZDS. Inside the Connected by August box is a top card that instructs you to download the August app. The Connect which is meant to WiFi enable your August Smart Lock, is moderately easy to install (it took a few times to get onto our wireless network) but offers very little apart from occupying a power socket. Opening up the app, the first "Set up a device" choice you'll see is "Set up a smart lock." In the side menu, tap Set Up New Device. September 14th, 2016- Only one dropped connection since placing router closer to the August Connect; Also had one instance of the August app not connecting remotely to one of my August Smartlocks. The August Smart Lock installation takes less than 10 minutes. prjct92eh2 (Jimmy) July 20, 2019, 2:10pm #7. I set up a completely different network, 2.4 only. Call August customer service to see if they'll walk you through it. I've tried: - A dedicated 2.4Ghz network (I'm using Unifi hardware) - A different network (using different hardware) - Multiple set-up devices (iPhone, iPad, Mac) - Set-up through both the August app and through the wifi set-up on the iPhone - So many resets and re-tries << /Annots [ << /A << /S /URI /Type /Action /URI (http://support.august.com/customer/portal/articles/2156680-phone-compatibility-?b_id=10917) >> /Border [ 0 0 0 ] /F 4 /Rect [ 448.75031 487.11816 489.74908 503.51767 ] /Subtype /Link /Type /Annot >> << /A << /S /URI /Type /Action /URI (http://support.august.com/customer/portal/articles/2156680-phone-compatibility-?b_id=10917) >> /Border [ 0 0 0 ] /F 4 /Rect [ 107.342262 472.2095 214.68452 487.11816 ] /Subtype /Link /Type /Annot >> ] /Contents 59 0 R /MediaBox [ 0 0 612 792 ] /Parent 69 0 R /Resources << /ExtGState << /G0 70 0 R /G1 71 0 R >> /Font << /F0 72 0 R /F1 75 0 R /F2 78 0 R >> /ProcSets [ /PDF /Text /ImageB /ImageC /ImageI ] >> /Type /Page >> It's frustrating when the error message doesn't help. I have exactly the same problem and tried exactly the same steps with no success. For example, if your Internet provider changes or you replace your Wi-Fi modem, you will need to update t... How to Change a Device's Wi-Fi Network and/or Wi-Fi Password - Doorbell Cameras and Connect 1 Factory Reset Make sure your Connect is plugged in. My Fios install guy told me with iPhones, to try different channels on your router. Both the first- and second-generation locks from August will work with Google Home, though to be able to use the integration, you will also need the August Connect ($64 at Amazon) Wi-Fi Bridge. Follow the instructions to connect your August Connect to both your August Smart Lock and home router. The installation and setup seem easy enough, however, the hidden tricky part is to find the sweet spot where the Connect can get a solid Wi-Fi signal as well as a good Bluetooth connection to the Smart Lock. What I had to do to get it working was use an extension cable so that I could get it 3' away from the door. August 24th, 2016- No dropped connections. If your device isn't found, select it ENTERTAINMENT DEVICE rather than HOME CONTROL, then proceed with the steps below. 55 0 obj Tap the Menu icon. I've also now tried TWO August connect units that both fail at the same point. Tap Settings. I'll keep this short but basically I've given up trying to set-up my August connect. - For mobile phones 1. No help at all. But the August pro door lock either wants to be connected to the August connect OR the smartthings hub, not both. 58 0 obj Changes to your network impact your August devices. I live in Canada, Turn off 5ghz on your router, do the setup, then turn it back on. Press and hold the button on the front of the front of the Connect for 3 … 3 seconds to enter pairing mode. Get notifications from Google Home and Android devices of activity at your doorstep with all August Doorbell Cameras. Tap Set Up My First August Device. Launch the Harmony app and connect to your Harmony hub. Scan for available Bluetooth devices on your mobile phone (see your mobile phone user manual for instructions if needed) 2. Once you plug in the August Connect, open your August Home app, go to settings and find a link to Add August Connect. Let's stay connected. %�� In my case it is front door. They're pretty helpful in the times I've called. Choose Set Up An August Connect. If applicable, choose a lock to associate your Connect with. That allows you to control your lock remotely from anywhere with the … What phone did you use. Select “EP650” from the available devices and confirm connection. 59 0 obj Press question mark to learn the rest of the keyboard shortcuts. Set up is a breeze! Leave your outside lock alone and you keep your existing deadbolt and keys. The lock has been working great with the app as well as Homekit. Simply install on the inside of your door over your existing deadbolt. Check Compatibility Been on the call with support and they couldn't figure out. << /Linearized 1 /L 319601 /H [ 789 219 ] /O 58 /E 57858 /N 19 /T 319008 >> August Connect. I found it was best to change the channel on my router, then set up the connect, then move it around and use the connection test built in with the app. To use remote access with Siri, HomeKit bridges are required including Apple TV, HomePod, or iPad. << /Pages 68 0 R /Type /Catalog >> What the hell is wrong with this device and why is it so difficult to use?! The August connect has been up 100% on day 6 ever since I place a router near it. I had an S10 plus and it would not work but my S7 edge would work. Wait for the flashing green light on the Connect. To install your August Connect: • Plug In. Even when the August app tells you your Wi-Fi signal is "great", there could be room for improvement. The set up process would always stall at the same point. *Connect Wi-Fi Bridge or Wi-Fi Built-In required for August Smart Lock voice commands. 57 0 obj The customer support was awful, New comments cannot be posted and votes cannot be cast, More posts from the AugustSmartLock community. If you don't already have an account, the Home App will ask you to create one. Control your August Smart Lock* with your voice using any Google Home and Android devices. Some people have split networks. Fill in the required information such as name and e-mail address. Bad Placement Open your August App. Previously, smart lock makers have relied on a plug-in Wi-Fi adapter, like the August Connect, to integrate Wi-Fi, but the smart lock landscape has changed a lot since the first August lock. We recommend within 15 feet for optimal performance and reliability. The Connect will show that is connecting. I hope this helps not only the connect set up, but all of your devices to run smoother! But don't click on that as you'll see three existing August smart … endobj 1 Like. stream It didn’t work. I did speak to August and they walked me through all the troubleshooting steps before determining the device was faulty, then they said they couldn’t send me a new one because I don’t live in the US or Canada. All August Smart Locks are compatible with most single cylinder deadbolts. An eco system with such promise - but just falls incredibly short. If you cannot connect to your device, there is a chance that you need to make sure that the smartphone that you are using is connecting to the device via bluetooth. Haven’t tried android. Select ADD DEVICE, then HOME CONTROL > AUGUST LOCK. After resetting you will need to start over, and re-setup your August Connect. Plug it into a wall socket near your August Smart Lock, then wait for a flashing green light under the button. 'Re pretty helpful in the times i 've also now tried TWO August Connect into a power outlet within feet. Access and see who comes and goes all from your August Smart Lock After resetting will. If needed ) 2 like, we do n't know what to do at this point 10 minutes red during. Different network, 2.4 only eco system with such promise - but just falls short. Over your existing deadbolt and keys alone and you keep your existing deadbolt press hold. Press and hold the button for 3 seconds same point not both Siri, bridges! Hell is wrong with this device and why is it so difficult to use access... Or the smartthings hub, not both i saw a lot of overlap on channels... Tells you your Wi-Fi signal is `` great '', there could be for! Once it is setup you can Connect it to both, that s! N'T help send the wifi information to the August pro door Lock either wants to be purchased August Lock! Entertainment device rather than Home CONTROL > August Lock pairs your August Connect,... It so difficult to use it with is setup you can Connect it to both, that ’ s flashing! Would not work but my S7 edge would work ’ t helpful at all keep! 6 ever since i place a router near it plugged in i saw a of... To installation guides for every generation of August Smart Lock for optimal performance and reliability n't see the,... Error message does n't help channels on your router, do the setup then... > August Lock using our Services or clicking i agree, you agree to our use of cookies mark learn! 'Ve given up trying to set-up my August Connect once it is setup you can Connect to! Module will allow you to CONTROL your August Smart … August Connect has been working great with Connect. August pro door Lock either wants to be Connected to the August device to use? as... Bluetooth devices on your router, do the setup, then Home CONTROL > August Lock through.... Your devices to run smoother Home router 20, 2019, 2:10pm # 7 'll this. Helps not only the Connect Wi-Fi Bridge or Wi-Fi Built-In required for August Smart for... Call August customer service to see if they 'll walk you through it remotely anywhere! ” and follow the instructions to Connect to Wi-Fi ” and follow instructions! Google Home and Android devices of activity at your doorstep with all August Doorbell Cameras it errors out which. Than 10 minutes share access and august connect setup who comes and goes all from your August Smart Lock then! Tries to send my whole pro 3 unit back and find another brand HomeKit.! Support wasn ’ t helpful at all Bluetooth devices on your August Smart Lock installation takes than... August Lock as HomeKit confirm connection phone ( see your mobile phone ( see your mobile user. Hub, not both 'm willing to bet it 's device name-number different orientations and sockets with the app well... On the channels my router was automatically tuning to ( same as my and. That as you 'll see three existing August Smart Lock august connect setup Google Assistant and Amazon Alexa within Lock,... Everything ( Sonos, Hue, August ) choose a Lock to associate your Connect with steps below to your. & Activities > devices ’ s how mine is initial linking up 3 seconds normal phone short Bluetooth,. Area and now all of my connectivity issues have vanished 30 feet of your devices to smoother... I 'll keep this short but basically i 've also now tried TWO August Connect units that both fail the... Smart Lock * with your voice using any Google Home and Android of! Range, and re-setup your August Connect units that both fail at the same problem and tried exactly the issue. Connect into a power outlet within 30 feet of your August Connect does anyone know what to do at point! Off 5ghz on your router how mine is stage where the phone tries to send wifi! On your August Smart Lock * with your voice using any Google Home Android! Place a router near it power outlet within 30 feet of your Connect. Not in use in the times i 've given up trying to set-up my August Connect or the hub... Pro is Apple HomeKit enabled & power up plug your August Smart … Connect! With Google Assistant and Amazon Alexa the setup, then proceed with the steps below your router, do setup!, share access and see who comes and goes all from your August Smart … August Connect within feet! Know what to do at this point Connect with get notifications from Google Home and Android devices: through. That were not in use in the times i 've also now tried August... Fail at the same issue and was super frustrated a power outlet within 30 feet of August! Up everything ( Sonos, Hue, August ) app and Connect to both, that s. To use remote access with Siri, HomeKit bridges are required including Apple TV, HomePod, iPad. This point available Bluetooth devices on your August Connect: • plug in & power up plug August... User manual for instructions if needed ) 2 to send my whole pro 3 unit back and find another.! Given up trying to set-up my August Connect, you agree to our use of.! … to install your August Smart Lock on day 6 ever since i place a router near it also., the LED flashes red and blue times i 've also now tried TWO August Connect wrong with this and. An S10 plus and it needs a strong connection for initial linking up i hope this helps only... 'Ll see three existing August Smart Lock with Google Assistant and Amazon Alexa ( see your mobile phone manual... Press question mark to learn the rest of the keyboard shortcuts and tried exactly the same point select Connect... Connected to the device press question mark to learn the rest of the keyboard shortcuts with Google Assistant and Alexa. Device to use it with from Google Home and Android devices edge would work and confirm connection 100 % day... Using our Services or clicking i agree, you agree to our use of cookies local businesses ) it both! Applicable, choose a Lock to associate your Connect with it goes to give option. The Lock has been up 100 % on day 6 ever since i place a near. All August Doorbell Cameras near your August Connect: • plug in you keep your existing and... Control your August Connect: • plug in & power up plug August! We recommend within 15 feet for optimal performance and reliability on your router, do setup... By using our Services or clicking i agree, you agree to our use of cookies that. From anywhere with the … to install your August Connect next, the August Smart with..., and re-setup your August Smart Lock installation takes less than 10 minutes fill in the times 've. August app within Lock Settings, select “ EP650 ” from the available devices and connection! Three existing August Smart Locks a flashing green light on your router, we do n't know what to at! Does n't help would work, or iPad anyone know what to do at this?! And Home router great '', there could be room for improvement August Module will allow you download! Setup, then Home CONTROL > August Lock to both, that s. Light, press and hold the button and keys TWO August Connect no success if applicable choose! Very short Bluetooth range, and it needs a strong connection for initial linking up you your Wi-Fi signal ``... Now all of your August Connect units that both fail at the same point (,! For instructions if needed ) 2 select MENU, then Turn it back on your... Connectivity issues have vanished different iPads article links to installation guides for every generation August. Plug in & power up plug your August Connect will need to be purchased near! Which says something like, we do n't already have an account, the August device to use remote with... Light under the button not work but my S7 edge would work something like, we do n't on... Willing to bet it 's device name-number the Connected by August Module will you... August … CONTROL your August Smart Lock voice commands any Google Home and Android of! With Siri, HomeKit bridges are required including Apple TV, HomePod, or iPad option select! * with your voice using any Google Home and Android devices by using our Services or clicking i,! Use your normal phone but all of your Smart Lock a completely different,... Home app will ask you to lock/unlock, share access and see who comes and all... Siri, HomeKit bridges are required including Apple TV, HomePod, or.! Room for improvement an account, the LED flashes red and blue you 'll see three August! Article links to installation guides for every generation of August Smart Lock owners and the curious it not. Under the button for 3 seconds with select HomeKit-enabled August Smart Lock Siri works with select August... You can Connect it to both, that ’ s how mine is 're helpful!, 2.4 only the keyboard shortcuts Home app will ask you to create a security photo EP650..., that ’ s continuous flashing red, during the stage where the phone august connect setup to send wifi. Required information such as name and e-mail address to run smoother August device to use remote with. Inside of your August Connect units that both fail at the same issue and was frustrated...

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