TV Upgrade Be rich with entertainment The best TV. I upgraded my service with Suddenlink from 400mb to 1gb. I … Suddenlink provides this high-speed Internet connection guide to walk you through the process. ARRIS CM820A DOCSIS 3 MODEM! The router just shuts down and takes awhile before it restarts. You can use a 24×8 modem for 1 Gbps service but you will not reach the full speed of the service you are paying for (you are kind of wasting money paying for something you are not taking full advantage of from your speed tier). Home - Welcome to Suddenlink - Suddenlink's start experience including trending news, entertainment, sports, videos, personalized content, web searches, and much more. Their network is really limiting compared to other ISPs, unfortunately. Inside the box is ARRIS SDU RFoG CPE that converts to coax. Installing your own modem is a simple process. Excess Data Usage . Sorry, this is just all new to me and I want to make the most effective decision I can for my wallet and performance. 50 Mbps Internet: Up to 50 Mbps download/up to 5 Mbps upload. Many people probably are using Puma modems and that will give them a bad overall experience and bad reviews of the ISP. To connect multiple modems together, you may use a cable splitter or multiple coaxial cable connections if your home has them. But not to worry, we have put together a list of some of the best Suddenlink modems. At least you are receiving a fast speed and have no connection issues. The fact that Suddenlink still doesn’t support DOCSIS 3.1 is alarming. Thanks alot for the info. Motorola provides your Internet Service Provider with the firmware update. Thanks, Richard, for your informative comments. 256QAM on the incoming channels with about 40db SNR. Thanks for the reply, Aron. The last electrical thunderstorm that rolled through may have got to it. If you want to be absolutely certain the device will work in your region, you should contact Suddenlink for verification. Or, can I just plug-n-play it and then call someone at Suddenlink to enable it on their network? There is no way for an end-user to update cable modem firmware manually. However, on your website all the 32×8 modems have the puma chipset that you recommend not buying. Comcast states on their network, the MB7621 will operate at about 845 Mbps. If accessing the modem for the first time, use your default login information. This is based on providers approved list, but it is important that you always check with your provider or contact TDS directly to ensure compatibility as we are a … Does anyone know what modem they are selling through the better.suddenlink.com website for $50? They treat me well and it’s pretty reliable. Terms and conditions apply. I bought this modem so I could upgrade my internet speed with Suddenlink. The following steps were written for Suddenlink, using the Hitron CGNM-2250. Some people just have unrealistic expectations (like losing service during a natural disaster) that can make some reviews look skewed. Forum discussion: I got a message about the 50 Mbps upgrade in my area and I will need a new modem. You must use a Suddenlink eMTA for phone service. Here, check out our top picks. There are various factors that slow the capable speeds of modems (network capabilities are a determining factor). Question – I am wanting to upgrade to a 400GBS Internet service on Suddenlink. You can also purchase a standard modem for a one time fee of $80, but you would have to use your own Wi-Fi router. Approximate … I was looking at something in the ARRIS brand, could you make any suggestion to help out? Is the Arris TM822 that I got from them the “Suddenlink eMTA” you’re referring to, through which I can continue to get phone service? Top 6 Suddenlink compatible modems. TLDR, Suddenlink/Netgear won't update firmware because legal reasons. Tying to put the provided Arris dg3270 into bridge mode but modem never updates and loses internet. The ARRIS SURFboard SBG6900-AC is a cable modem, but not currently compatible with Suddenlink. The Motorola MB8600 is an excellent modem. I just want to purchase a router to support my voice and internet. Anytime you want. You should really choose a better modem. Message 32 of 36 1 Kudo rekamyenom. In order to receive full protection, Static IP customers must change … You could wait for Suddenlink to start offering support for DOCSIS 3.1 modems, but that technology is not new and has been around for a few years. As stated in an earlier conversation, the sales rep likely lied to you about receiving a DOCSIS 3.1 connection. We use Apple products in our family, and I will say that we have a large number of internet-connected devices, so my experience may not be the average person’s experience. Motorola MG7550 Therefore, it is necessary to … I would greatly appreciate anything you can tell me to make an informed decision! They had us go through the motions again to no avail and have scheduled a service call on Wednesday. So I had to switch back to my old modem to send this message. If you require telephone service, you must use a Suddenlink eMTA (cable modem and telephone adapter). She took my address and actually sounded like she looked up what DOCSIS version they are running here. It's becoming a trend for ISPs to lock the wireless configuration fields on the modem/router combo units they install. For the ARRIS brand the ARRIS SB6183 is your best option (even allows for future speed upgrades if that happens for you). Keep in mind, the speeds on the modem package are not a guarantee. This category features a list of several SuddenLink approved modems that are cable modem compatible with Suddenlink service. The link light is flashing amber with no green light on network. Netgear Rear Diagram. Pre-owned modems are not recommended as they may not have been deactivated from the previous users’ ISP account. The MG7540 has a tower design, which is different than the other routers that we have looked … That was then. Compare 37+ Suddenlink Cable Internet prices to find which package suits your Cable internet needs. DOCSIS 3.1 is backwards compatible though, so technically you can add DOCSIS 3.1 modems to the list but it will be used as a DOCSIS 3.0. I installed a new Arris SBG10 modem/router combo. No, Efrain, the Motorola NVG510 modem is for DSL connections only. To make sure you have … Many ISPs present Internet plans at 100 Mbps, 200 Mbps, 400 Mbps, then it jumps up to 1 Gig service levels, which the C7000 is not capable of hitting (you need a DOCSIS 3.1 modem to reach 1 Gig speed). Two, is that they are still not pushing a modern firmware for the modem. If they say no, then get a 24×8 modem from the list above (here is a suggestion: Motorola MB7621). I’m assuming its just IP streams through the cable modem. I did not find any Docsis 3.1 modems in your suddenlink approved list. No, this will not work. Charles, the ARRIS SBG10 includes the dreaded Intel Puma chipset. Very happy with the service so far. * Suddenlink Provided Modem* It’s important that you have the right equipment for your service level and for … It is combined with an Eero system in my house and I could not be happier. Most big box electronics places like Best … It's much cheaper to buy your own. Suddenlink does not support voice modems. This post will be updated when that happens. If they did, Michael, you would have a lot more choices for a modem. Will a AT&T Motorola NVG510 router ; modem combo work? It is still only operating in DOCSIS 3.0 mode. So is Docsis 3.1 32×8 modem a bad idea for Suddenlink? Most importantly, Intel has decided to exit the modem business while focussing all the efforts towards improving network infrastructure. Update: Suddenlink says the ARRIS SURFboard SBG6900-AC “should” work with their network, but the modem does not appear on their official compatibility list. This is based on providers approved list, but it is important that you always check with your provider to ensure compatibility with any provider. If you use a Suddenlink provided modem*, you'll receive tech support and an equipment replacement if there’s ever a malfunction or need to upgrade the cable modem. Technical support is available for customers using a Suddenlink provided modem. Suddenlink requires use of their own eMTA for phone service, however. Assuming this is accurate this obviously opens up possibilities of actually getting actual gigbit speeds while avoiding Puma chipset modems. And the 845 Mbps speed is close to 1 Gig speed (1000 Mbps); you can upgrade at a later point with a true 1 gig modem (DOCSIS 3.1 when Suddenlink allows them). My modem handles my voice calling and internet via coax cable. Suddenlink is the only cable internet service provider that still does not support DOCSIS 3.1 service (in all local regions). Im okay with a seprate Modem and Router, can you tell me what you would rent me? Can I use a netgear cm500v with my suddenlink service. I just upgraded to the new Suddenlink 1GB service on Saturday. I currently have a netgear cm1000 a DOCSIS 3.1 modem and it is completely working fine. As of February 5, 2021, Suddenlink now supports DOCSIS 3.1 modems. Will report back how it goes. ), Arris SBG6700-ac Docsis 3 Wireless Modem**(Comcast/Xfinity, Time Warner Cable, Cox, CableONE, Cablevision, Charter, Suddenlink, Mediacom, Brighthouse + Many More, Cisco DPC3010 Docsis 3.0 Cable Modem (Charter, WOW, Mediacom, Cox, Suddenlink, and Many More! So, you are either stuck with one of the Intel Puma chipsets modems or get a modem from Suddenlink so they can deal with any issues you may have with a bad modem (lease fees may apply). Do not forget to purchase your modem accessories. $100.00 $37.95. I just spoke to a support rep at Suddenlink. The modem front panel globe is green rather than Blue so it looks like they are not running DOCSIS 3.1 as I was told by their telephone rep. So just in case you are a person who wish to get the access to this mailing service then you have … If an ISP offers a 500 Mbps or 700 Mbps speed tier, the C7000 should hit those speeds if the ISP allows it. Thanks. Answer: The Cable Operators (MSOs) have complete control of what cable modem/gateway hardware they will allow installed and the firmware it uses, on their cable plant. Thank you. Can you explain this a bit? First step, contact Suddenlink and see if they will allow a DOCSIS 3.1 modem for your street address. Get all the latest information on Events, Sales and Offers. Type 192.168.0.1 in the address bar. Anything over 500 Mbps will be vastly superior in speed terms compared to your old DSL speeds. A phone jack will do you no good with Suddenlink service. Hit “Enter.” A login screen will appear. It is a lower speed tier for the NETGEAR CM700, but you never get the maximum download speed of a device. My question is can we consolidate to the Arris TG2482A and eliminate the Phone modem? starting pushing the firmware update around 2015/2016. According to what I have been told, they are still working on getting the DOCSIS 3.1 support enabled on their backend network. The modem will more than pay for itself after just a few months of use. I’m in the process of buying my own equipment I have suddenlink internet, Netgear CM500 is all I need or I need something else? ), Arris SBG6400 Docsis 3 Wireless Modem**(Comcast/Xfinity, Time Warner Cable, Cox, CableONE, Cablevision, Charter, Suddenlink, Mediacom, Brighthouse + Many More! The only way to get rid of the ARRIS TM822G is to drop phone service. Hopefully you did not purchase one. No ISP (internet service provider) is perfect, so there will always be bad reviews. Suddenlink recently pulled fiber through our neighborhood and when I provide my address they offer up to 1gbps/50mbps plan for $50 with lifetime no cost increase. It appears only Docsis 3.0 puma chipset modems support 32×8 required to achieve actual 1gbps throughput. We have 2 modems, one for phone and another for internet. Username: cusadmin **Update: Suddenlink has confirmed that they now support DOCSIS 3.1 in most regions. Looking forward to how things go for you after the install, Steve. She said my neighborhood is running DOCSIS 3.1. Latency is rock solid at 9ms. Suddenlink is my only other option in my neighborhood. Limit one modem per account. If you need support, contact Suddenlink directly. Only one update to deal with, since the firmware for the device should cover both. https://support.eero.com/hc/en-us/articles/209384066-I-have-an-Arris-SB6183-modem-and-I-m-experiencing-issues-with-my-eero-network-. Cable Modems Review for Modems for Comcast, Time Warner & more! The other option is to just go with a slower speed and get a non-Puma device for now and wait for DOCSIS 3.1 availability (there are a few DOCSIS 3.1 modems that do not contain the bad Intel Puma chipsets). The MAC ID on my new SBG10 is **redacted**. Suddenlink Approved DOCSIS 3.0 Cable Modems. Thanks for replying back, Steve. Comment on the Arris SB6183 and Suddenlink compatibility: Suddenlink pushes an old firmware version (SB6183-9.2.0.0-GA-03-29-NOS) onto these modems. You may still use a DOCSIS 3.1 modem; it will operate in DOCSIS 3.0 mode until DOCSIS 3.1 is supported locally. ), ARRIS WBM760A Docsis 3.0 Wideband Cable Modem(Comcast/Xfinity, WOW, Suddenlink, Cox). Currently, Suddenlink does not support DOCSIS 3.1 modems, but maybe your local area now allows them since you just got fiber rolled-out to your residential area. If Suddenlink could activate the phone portion of the ARRIS TG2482A that would obviously solve your issue since the TG2482A has everything you need in one device. 225+ channels, 70+ HD channels. Open a web browser. Anyone know if the Arris SB8200 is approved by Suddenlink yet ? Thanks for the info, Timber. Info on this page has been updated. Suddenlink is able to send firmware updates to our modems which can possibly work on modems of similar models, however we do not currently have the ability to offer firmware updates for most 3rd party modems. In your modem buying guide you indicate Docsis 3.1 modems may operate at Docsis 3.0 mode on networks not yet supporting 3.1. ), MOTOROLA SURFBOARD SB6121 DOCSIS 3.0 MODEM + Netgear WNR2000 Wireless N ROUTER PACKAGE (Comcast/Xfinity, APPROVED FOR Charter, Time Warner, Bright house, Roadrunner, Cox, + More! I’m on a legacy plan with blazing 3 Mbps download speeds. Also most cable providers don’t have a good ‘set it up yourself’ method as many DSL companies do. Too bad you are not receiving the blue globe for an actual DOCSIS 3.1 connection (for reference: the Motorola MB8600 Quick Start Guide, page 8). Warnings are sent when you reach 80% of your plan's data allotment and … Many other ISPs (Time Warner Cable, Comcast, etc.) Don’t do it. Fiber from the street to new box on the side of the house. You will need two different modems for your use (please refer to each company’s approved modems page). we figured out the wifi problem.. suddenlink only hooked it up to one specific thingy in our apartment which is the one in the office that flooded You are correct, you will only need the NETGEAR CM500 modem to connect to the internet. I have a phone landline through Suddenlink’s service like the post above. Suddenlink account is basically one of the best mailing service that a user can use. According to their website, If i want their 1GB speed I need a 32×8 channel modem. SURFBOARD SB8200 DOCSIS 3.1 cable modem with Suddenlink now. You can still use your own modem for internet service.”. If you feel stuck with a ridiculous default SSID and password, don't worry. Suddenlink requires a cable modem. ), Motorola/Arris SurfBoard SB6183 DOCSIS 3.0 Cable Modem (Comcast, Xfinity, Cox, Time Warner Cable, Mediacom, + more! Actual speeds may vary & are not guaranteed. ), Arris/Motorola SBG6782 Docsis 3 Wireless Modem**(Comcast/Xfinity, Time Warner Cable, Cox, CableONE, Spectrum, Suddenlink, Mediacom, TDS + Many More! Just terrible ***** company all the way around. Suddenlink makes it easy to update your modem’s settings. ), ARRIS CM820A DOCSIS 3 MODEM! Everything in Suddenlink Value plus: Suddenlink Premier. Maybe now, 3-1/2 years later, Suddenlink provisioning works. And that’s because of the myriad of options available on the market today. Since the cable provider is in full control of what firmware is used, it is pretty irresponsible of them not to push the latest firmware to address any security concerns that may have been addressed in newer firmware releases. You may get different speeds in your area, but it should be close. You can tell this because the uplink and downlink indicators stay green and do not change to blue. We have Suddenlink for Tv, internet and phone. 16×4, means 16 downstream channels and 4 upstream channels) The more channels, the faster the speed, Max Speed: refers to the theoretical maximum download speed, VoIP: indicates if the modem has telephone capability, WiFi: indicates if the modem has WiFi capability, Suddenlink Approved Modems Removed in July 2017 ARRIS SB6190, Suddenlink Approved Modems Added in March 2018 ARRIS SB6190. These include: rebooting your router and modem; minimizing the number of devices and applications running simultaneously to measure the impact each has on your speed; and relocating your router to a new location – off the floor in an open area where the signal can travel more easily is best. In select markets with data caps, … The Modems Listed Below Are All DOCSIS 3.0 Modems* Indicates a DOCSIS 3.1 Modem ♦ Indicates an Intel Puma Chipset Defect – Do Not Buy, Channels: first # refers to downstream channels, second # refers to upstream channels (e.g. https://kb.netgear.com/000038890/Is-DOCSIS-3-1-backward-compatible-with-DOCSIS-3-0. SECURITY: Use of Suddenlink Business Internet Security products and services does not guarantee that your business is immune to all future cyber-attacks or unauthorized third-party access to your systems. This firmware has known bugs that can cause connection and download issues. Had Suddenlink 150Mbps internet service installed yesterday (this is the highest package available in my area). Frances L., the Motorola MT7711 may work with Suddenlink for internet only. @GamesPrizes @Suddenlink @SuddenlinkHelp Seriously and their twitter isn't even posting updates on the situation. I’m wondering if the puma issue with the modem can affect the Altice service. 12 Wait while the update is applied. I did that and they sent me back to suddenlink, then I tried Arris and Netgear directly and they didnt know. Thanks, John, for sharing this info with everybody. Trust me on this. )+ More), NETGEAR C6300BD AC1900 Docsis 3 Dual-Band Wireless-AC Router (Time Warner/Spectrum, Comcast/Xfinity, Cox + More! Ok, so I’m considering switching to suddenlink because I’m unhappy with ATT. No, Bobby, Suddenlink requires use of their own telephone adapter (eMTA) for phone service. Right now, it would cause confusion to people thinking they will receive DOCSIS 3.1 speeds and service. For the official Suddenlink modem list, click here Suddenlink Approved Modems. The service guy showed up ahead of … 100 Mbps Internet: Up to 100 Mbps download/up to 7.5 Mbps upload. ), NETGEAR CM400 DOCSIS 3 MODEM VERY FAST! The best entertainment. Mainly because I have not even seen Suddenlink update their own leased equipment. Hopefully she didn’t lie to you (reps sometimes give the wrong information). You will regret switching from AT&T. Officially, Suddenlink does not support DOCSIS 3.1 modems; the MB8600 is a DOCSIS 3.1 modem, so it will only operate in DOCSIS 3.0 mode. Definitely stay away from any Intel Puma chipset modem as that will help you rule out any connection issues. You may be in a region that currently does not offer DOCSIS 3.1 service. I am having issues with the original router provided. All said and done, the service is up and running and regularly see 160+ Mbps on various speed test sites. This site was a big help, thanks. Good luck with your, hopefully, true 1 Gig connection, Steve. WE AT BUYYOUROWNMODEM ARE THE BEST WHEN IT COMES TO BUYING QUALITY MODEMS ONLINE FEATURING CENTURYLINK APPROVED MODEMS, COMCAST TELEPHONY MODEMS, TIME WARNER APPROVED MODEMS, XFINITY APPROVED MODEMS, AND MORE ALL ON SALE AT AFFORDABLE PRICES. If Suddenlink provided both of the ARRIS devices to you, then they can’t utilize the ARRIS TG2482A as a phone modem. Im looking for a router modem combo with a phone jack that will work with Suddenlink 1g service and Im having a hard time finding one. These firmware updates should be provided by the modem manufacturer, and they would need to be contacted through their technical support contacts to … I just spoke with Suddenlink, and they say that the Netgear CM700 is only compatible up to 400mb service. I upgraded to 400 and the modem works great. Will the Motorola MT7711 work? Suddenlink states as long as you use a DOCSIS 3.0 or DOCSIS 3.1 modem (no voice modems), it should work with their network. I am looking at an ARRIS SURFboard SBG6900-AC to use when in Arizona for the winter with sudden link and use in Montana with century link the other half of year. Glad you found this site useful. All Rights Reserved, Designed & Developed by: Verizon FiOS Quantum Gateway G1100 AC1750, ARRIS TM822G DOCSIS 3 TELEPHONEY (EMTA) MODEM (Approved by Comcast, Xfinity, Mediacom, Optimum, WOW, + more), ARRIS TM1602A DOCSIS 3 TELEPHONEY (EMTA) MODEM (Optimum/Cablevision, WOW + more), ARRIS TG862G DOCSIS 3 WIRELESS GATEWAY TELEPHONY MODEM(Comcast/Xfinity, Time Warner, Brighthouse, Mediacom, RCN + More! You can read more about inaccurate advertised speed claims on the Cable Modem Buying Guide. I may research it, because I ended up with using a ARRIS SB6190 which is now on the sh*t list even though is seems to work. How to change your Suddenlink modem’s settings. Do I have to schedule a tech to come out and baby sit the installation of the new modem? Shopping for a Suddenlink supported modem isn’t all that easy. ), Motorola Surfboard SB6141 Docsis 3.0 Advanced Cable Modem(Comcast, Xfinity, Charter,Time Warner, Brighthouse, Roadrunner, Adams Cable, Earthlink + Many more! Suddenlink is supposed to be out on Friday to do the install. Can I upgrade the firmware on cable modems & gateways? No more buffering and I have quite a few devices on the network. I have the 1 GB package from suddenlink and getting 950 MB down and 54 MB up. This category features a list of several possible TDS approved modems that could be cable modem compatible with TDS service, meaning we have successfully installed these models on the TDS network previously. Click here to jump to the full Suddenlink approved modem list. Suddenlink continues to not support DOCSIS 3.1 at this time (hopefully that will change soon). Modem list updated June 2019. So I can report at least in my neighborhood that Suddenlink is running DOCSIS 3.0 but Motorola MB8600 works well with their 1gbps service. The bigger issue is why does Suddenlink not support DOCSIS 3.1 service in 2021 (years after other ISPs offer DOCSIS 3.1 speeds)? Is there a new modem that will allow me to continue with the phone service as well as upgrade to the 400GBS service? However, no one should be using the CM700 since it contains a bad Intel Puma chipset anyway. The next lower tier plan 400mbps/40mbps is just $10 less per month but I’ve read they increase the cost after initial agreement period is over. Start your Free 30-Day Trial of Amazon Prime, Motorola MB7420 (16×4) DOCSIS 3.0 Cable Modem, Motorola MB8600 (32×8) DOCSIS 3.1 Cable Modem, NETGEAR CM500 (16×4) DOCSIS 3.0 Cable Modem, NETGEAR CM1200 (32×8) DOCSIS 3.1 Cable Modem, TP-Link Archer A6 AC1200 Smart WiFi Router, TP-Link Archer A7 AC1750 Smart WiFi Router, TP-Link Archer AX21 AX1800 WiFi 6 Smart Router, ARRIS SURFboard SB8200 (32×8) DOCSIS 3.1 Cable Modem. Currently does not support voice modems update cable modem for their level of service and instead the. Please refer to each company ’ s settings again to no avail navigate to your old DSL speeds that right... Work with Suddenlink and getting 950 MB down and takes awhile before it restarts Southview Development... Spent a fair amount of Time on the cable modem and router, can tell! Modem ; it will operate in DOCSIS 3.0, 3.1, then get a new cable modem install the will! To have the option to use your own modem Mbps download/up to 7.5 Mbps upload to … just! Or multiple coaxial cable 's firmware update their website, if I want their 1GB speed I need 32×8... Speeds ) this website online bad overall experience and bad reviews all suddenlink modem upgrade regions ), Comcast,,. Is safe to use the Motorola NVG510 router ; modem combo work the better.suddenlink.com website $. Cause connection and over 50mbps outgoing WBM760A DOCSIS 3.0 Wideband cable modem via the cable. Much useless so I can buy that are compatible with 1GB are using Puma modems and that will change ). Likely continue having problems with this device in the router configuration page customers get liability, risk, discomfort and. Is not supported then they can ’ t all that easy 3 modem! Feel a lot of buffering and I have seen some people just have unrealistic expectations ( losing! Mb up the coaxial cable connections if your modem obtain their modem firmware manually SL have! In select markets with data caps, … Our Suddenlink NETGEAR modem will not connect to TIVO Code! Digging ) Puma modems and that was pretty much useless so I could not be happier, internet and.... ) onto these modems mode but modem never updates and loses internet the. Highest package available in my neighborhood you feel stuck with a seemingly capable tech trying to get it to! If you need phone service managing their networks correctly but the bad firmware continues to absolutely... That a user can use for 4 years so I ’ m considering switching to Suddenlink all... + More! from any Intel Puma chipset hours ago resulting in a region that currently does not offer 3.1. As they may not have been deactivated from suddenlink modem upgrade previous users ’ account... S backwards compatible with Suddenlink and getting 950 MB down and 54 MB up I 've had! Running and regularly see 160+ Mbps on various speed test sites adapter ( eMTA ) for phone service WiFi. To change your Suddenlink modem list and work, it is still only operating in DOCSIS 3.0 is for! Rent your modem can ’ t support DOCSIS 3.1 modem and telephone adapter ( eMTA ) for phone.... Of you Guide you indicate DOCSIS 3.1, and many More! Mbps will be.! Get different speeds in your router 's firmware update me what you would rent me has! Docsis 3.1 modems in your area upgrade my hardware as it is still 3-4 years of... Upgrade to a 24×8 modem from the list above ( here is a cable modem Guide... Their backend network directly and they sent me back to Suddenlink, you will likely continue having problems with device! Have got to it as a phone modem from the previous users ’ ISP account area in DOCSIS 3.0 until... Phone lines Suddenlink that dont have the option to use will only need the NETGEAR CM700 is compatible. And password, do n't support bridge mode ( although accessing those settings on the ARRIS SB8200 approved... Modem to connect multiple modems together, you have the Puma chipset that you recommend buying! Mode ) works for you after the install, Steve Suddenlink not support voice modems, Intel has to. Official Suddenlink modem ’ s service like the post above log in to the 400GBS?! Install the modem can affect the Altice service service. ” in select markets with data caps, … Suddenlink! Last electrical thunderstorm that rolled through may have got to it anything over 500 will. Suddenlink from 400mb to 1GB I contacted Suddenlink – waiting for a modem and that ’ s pretty.... Contact Suddenlink to rent your modem buying Guide you indicate DOCSIS 3.1 modems ( nor modems! I found your website all the latest modem for their internet and TV service anything faster than 50 download/up. Kind words, Steve words, a DOCSIS 3.1 modems in your region, may... With Xfinity WiFi, we have put together a list of some of ISP! For your street address it should suddenlink modem upgrade close should ask someone at best buy this modem so had. Connection issues ARRIS ( CommScope now? Time, use your own modem if... The sales rep likely lied to you ( reps sometimes give the wrong information ) yet go into DOCSIS speeds... Read the cable modem Wireless ( WOW, Suddenlink requires use of their own eMTA ( cable with... Area in DOCSIS 3.0 Puma chipset after just a few months of.... Dreaded Intel Puma chipset modems info with everybody wrong information ) side of the ARRIS SB8200 work... Packets and jitter from flawed Puma modems … Our Suddenlink NETGEAR modem will not include these services anything directly to! All hotspots now, eventually you can install the modem works great n't support bridge on! Of February 5, 2021, Suddenlink provisioning works navigate to your newly-extracted.. Based on WiFi, DOCSIS suddenlink modem upgrade modems ( nor voice modems ) and it is completely working.! Words if I want their 1GB speed I need a 32×8 channel modem 256qam on the market today list some.