In certain circumstances, you can report a review and ask moderators to remove negative feedback on eBay. - when eBay comes up with an automated suggestion, you don't have to accept it. In a nutshell, item bought, 2 days later buyer requested refund saying item defective. Unpaid item abuse policy Most sales on eBay go smoothly, but occasionally a buyer might not pay for an item they’ve committed to buy. The item remains for sale until the PayPal transaction is completed, so if the buyer doesn't pay, another buyer can come along and purchase the item. - the most important one, is that you need to report the abusive messages to eBay, and get a real live person at eBay to look at the messages and sort it out. You can reply to your buyer through the feedback forum. The buyer has left you inaccurate feedback – If you disagree with the feedback the buyer has left you, you can either respond to it or request a review. 4 min article Unpaid item policy Report the review to eBay. You can report a buyer to us by selecting the button below, or from the Resolution Centre. I did use the report a buyer button, I tried reporting it several times as it became more suspicious. A copy of the facts you recorded on your report: And remember to stick to only the facts as you know them. When you start and end your transaction on eBay Motors, you automatically get the benefit of eBay's Vehicle Protection Program*. Buyer's respinse to me, "things happen". Find out more by reading our article on disputing feedback; How to report a buyer. This must … How do I report this party to ebay or will I just be wasting my time? E-mail correspondence: Although eBay can access e-mails sent through eBay Messages, you may have had correspondence outside of eBay from your personal e-mail account. Received return of item, my expense, of course and another inspection from technician affirmed item in perfect condition. If you've been defrauded by a seller on eBay or have reason to believe you have discovered stolen goods, we strongly encourage you to contact your local police to report the incident and ensure that you obtain a crime reference number. eBay has a feature called Immediate Payment, where buyers must pay via PayPal before the sale is completed. As I am aware that calling the 800 number often means waiting for 30 minutes or longer, I gave up. The following day I received an email from another ebay member saying "I paid this item Scratch off silver layer on card and send the code online to my inbox ebay messenger Thanks "This appears to be/is an obvious scam. I knew it wasn't as had it inspected before listing. eBay merchants can use the seller reporting hub to highlight any kind of problem with a buyer, including reviews. Instruction: you can search in our bad buyer list or report a bad buyer. Online sellers can search for potential bad buyers and avoid frauds and scam traps. 2. wanted to let ebay know, but after searching for a long time, I was unable to find any evidence that you can contact ebay to report a buyer, except by calling the 800 phone number. EBay makes it incredibly difficult to report a scammer. Reply to your buyer’s feedback - opens in new window or tab. Send a feedback revision request to your buyer. When that happens, you can let us know by opening an unpaid item case. Bad Buyer List is a database for online sellers who have encountered problematic buyers and want to share their experiences with other sellers. Reply to your buyer. Reporting fraud or stolen goods to the police. Once you reply, your comment will appear directly below the buyer’s feedback comment. Use the "Help and Contact" pages - pick a option that gives a phone number to ring, or a live chat option. Great job ebay, making it very difficult to report bad buyers. 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